𝐅𝐀𝐐-𝐅𝐫𝐞𝐪𝐮𝐞𝐧𝐭𝐥𝐲 𝐚𝐬𝐤𝐞𝐝 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬

What are the shipping times for your products?

We take 2-4 days to process your order and 2-3 weeks for delivery.


Do you ship worldwide?

Yes, we do. We ship worldwide.


Where do we ship from?

Our offices are located in Indiana, USA and our international warehouse is also located in United States.


Do you provide tracking information?

Yes, wait 3 days after your order and ask us via email at email address


My order is missing some items, what happens?

Our products are shipped separately according to your order. If your order contains items from two different warehouses, for example, there will be two deliveries. The rest of the order will probably arrive shortly.


I've received a damaged item. What can I do about it?

We're sorry to hear that. Simply send us the damaged item in question to the address: 3261 tara court east Apt C, indianapolis, Indiana, 46224 and we will send you a similar replacement item as quickly as possible.


Where are you located?

We are located in UNITED STATES of America, in the state of Indiana.

I still haven't received my order. What's taking so long?

We apologize for the delay. Sometimes, international shipping can take longer than expected due to customs clearance. However, you can track your order and see where it is at any time. If you still feel you need help tracking your package, or would like to inquire about tracking your package, please contact us at: derestakeita@gmail.com


Do you have a refund policy?

We do our best to resolve any problems our customers may encounter with their online items. If you still wish to receive a refund on your order, we can of course make the payment, as long as the recourse is made within 30 days of the order date and the product(s) concerned are not on sale. For more information, please read more about our refund policy.